Conversations about money can sure be awkward. Please know that Shannon and I are incredibly grateful for your trust and support as ZüpMed has grown over these first 2 1/2 years. But, truth is, we haven’t had a price adjustment since we began offering Memberships at our “introductory” rate in March 2020.

Since that time,

  • Inflation has increased costs by 15-20% for everything from staff to flu shots.
  • We’ve doubled our number of permanent employees and added Dr. Michelle Sands, one of the best-known and respected Primary Care doctors in Memphis.
  • Member Benefits have been expanded to include Cleveland Heart Labs and Comprehensive Medication Management.

Shannon and I believe that no other practice in this area offers the extensive range of services and unmatched quality and experience as ZüpMed. Apparently, we’re not alone. ZüpMed has a nearly perfect 5-star Google rating and has been included in “Neighborhood Favorites” on NextDoor, the Memphis Flyer’s “Best of Memphis”, and “Memphis’ Most” from the Commercial Appeal. We are humbled and flattered.
To ensure that our patients continue to enjoy the same high-quality experience every time, however, some of the rates for Membership and certain services will go up beginning January 1, 2023*. Partners and families will continue to receive the 10% discount for additional members. (*Members who have joined after June 1, 2022 will be kept at their sign-up rates for a full six months from their sign-up date before any increase.)

Age category  Current monthly rate  New monthly rate
0-21 years  $30 $45
22-45 years  $55  $65
46-64 years $75 $90
65+ years $125 Unchanged
Corporate $65 $75

Other membership-based practices here in the Memphis area currently charge a flat rate of $1,600-1,800/year, regardless of age. Our most expensive tier at ZüpMed will remain unchanged at $125/month or $1,500/year, still less than other practices.
We sincerely hope that you will allow our ZüpMed team to continue to serve you and your family with our signature “white glove” medical care. If you have questions about the new rates or any aspect of your Membership, please call our Concierge staff or email Laura Smith (, Shannon (, or Lloyd ( directly.

To your good health,
Drs. Lloyd and Shannon Finks.