Our Staff


Shannon W. Finks, Pharm.D.

ZüpMed’s President and Director of Pharmacy Services, Shannon has multiple Board certifications, is a widely published and respected lecturer, and is the recipient of many teaching awards.

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A. “Lloyd” Finks, M.D.

Our Senior Physician and Director of Operations, Lloyd’s experience  includes work with the National Health Service in London, England and over twenty years practicing and teaching clinical medicine.   


Sara Saunders, RT(R)

Graduating from Memphis Harding Academy and continuing on to earn a BA in Communications, Sara worked for over ten years at the legendary Memphis music distribution company Select-O-Hits before changing course and training as a full-scope Radiologic Technologist.  Here at ZüpMed, she is our Manager of Lab and X-ray Services, a walking encyclopedia of Steven King novels, and a dedicated connoisseur of “Little Debbie” pastries.


Victoria Coates, R.T.

A native Memphian and former photographers’ model, “Tori” worked her way through school by waitressing at a popular steakhouse to graduate Magna Cum Laude from Southwest Community College with a degree in Radiologic Technology.  We were thrilled that she chose to join us here at ZüpMed as our Lead Tech, and we’re amazed every day at her versatility, skills, and commitment to patients.  By the way, if you have a vein, Tori can find it!


Rachel Dunaway, BSN

Another of our ZüpMed academic high achievers, Rachel graduated Magna Cum Laude in 2017 with a BSN from Loewenberg College of Nursing at the University of Memphis.  A former pediatric ICU nurse, Rachel comes equipped complete with Teddy bears, a love for the young as well as the old(er), and a special interest in holistic medicine and nutrition.


Susan Macchiarella

Our Lead Concierge brings a lifetime of working experience in health, fitness, beauty, and hospitality.  Susan has modeled, operated her own health club, and managed a very successful high-end aesthetics spa.  She’s a fan of Pilates, cooks gourmet meals, and volunteers at Ronald McDonald House.  If you have questions about skin health and looking younger, ask Susan!


Francesca Bengert, BS

ZüpMed Concierge Anna Francesca Lara Bengert earned an undergraduate degree from UT Knoxville and spent the next ten years trading futures in Chicago.  Only after returning to Memphis with her husband and three children has she also been able to circle back to a lifelong interest in healthcare.  Fran has added nursing school to her busy and productive life, and we also recently learned that she speaks Spanish!  ¡Muy bien!


Liz Lemley, MSN, FNP-C

With a pedigree that includes Hutchison School, UT Knoxville, and the UofM, ZüpMed’s “do-it-all” Family Nurse Practitioner is “100% Memphis and 100% Tennessee”.  As an RN, Liz helped open the new LeBonheur Children’s Hospital and later moved to  Methodist University Hospital to care for adults in the orthopedic and stroke units.  Since earning her Master of Science in Nursing in 2015, Liz has worked in a health and wellness clinic and is now our expert in preparing and administering boutique IV infusions. 


Tara Abernathy, MSN, FNP-C, APN

Following undergraduate degrees from both Union University and the UofM, Tara went on to earn her Master of Science from the Loewenberg School of Nursing.  She has years of clinical and research experience as a Family Nurse Practitioner with expertise in Internal Medicine and even Hospice and Palliative Care.  Tara is patient, wise, and steady as a rock, valuable traits considering that she has four active children and an athletic husband!  


Mollie Murdock, MSN, FNP-C

ZüpMed’s “Mollie” Murdock is a Family Nurse Practitioner with over a decade of experience treating patients of all ages in urgent care, primary care, and occupational medicine.   Prior to that, she worked as a Neuro Critical Care nurse, and was awarded the Methodist LeBonheur Nursing Excellence Scholarship in 2009 as well as the Dean’s Outstanding Student Award 2005 to 2006 at the Loewenberg School of Nursing.  Her one real weakness?  Mollie can’t turn away a hungry stray dog! 


Allison K, Musick,  MSTCM, L.Ac.

A graduate of St. Mary’s Episcopal School with a BA in Biology from Middlebury College in Vermont and a master’s degree in traditional Chinese medicine from Texas Health & Science University in Austin, Allison is both licensed and Board certified in Acupuncture and Herbology.  She spent years working and practicing in the Pacific northwest, Atlanta, Georgia, and Greenwich Village, New York before moving back to Memphis to raise her family.  Her gentle approach is calming and effective, providing low-risk, time-tested alternatives to improve health and speed healing.