Our Founders

Shannon W. Finks, Pharm.D.

ZüpMed’s President and Staff Pharmacist, Shannon has multiple Board certifications, is a widely published and respected lecturer, and is the recipient of many teaching awards.

A. “Lloyd” Finks, M.D.

From nursing home administrator to radio talk show host, fishing boat captain to public relations director for Special Olympics, Lloyd traveled the world and enjoyed a broad range of work and experiences before finding his life’s calling and beginning the study of medicine at the “ripe old age” of 32. Ten years later, after graduating from St. George’s University School of Medicine, he moved to Memphis and completed a Residency in Internal Medicine at Methodist University Hospital (formerly Methodist Central Hospital). 


When he finished, Lloyd chose the unique beauty and flavors of Memphis as his new home and accepted a faculty position to teach clinical medicine at Methodist. He and four others formed Methodist’s first inpatient “Hospitalist” division in 2004, and he remained as a senior hospitalist partner until 2016 when he was appointed as the Divisional Medical Director for Methodist Affiliated Services.  There he was responsible for the clinical operations of the Methodist Minor Meds, Home Care, and Hospice. 


Lloyd served as the Director of Student Medical Education for the Lincoln Memorial DeBusk College of Osteopathic Medicine and was Assistant Professor in Clinical Medicine for the University  of Tennessee College of Medicine. He has received the Methodist LeBonheur Healthcare Power of One Miracle Award, the SGAEC Excellence in Teaching Award for Clinical Medicine from the University of Tennessee, and has twice received the University of Tennessee College of Medicine MSEC’s Golden Apple award. He is Board certified in Internal Medicine. 

Through his experiences in both the medical and service industries, Dr. Finks brings a unique business perspective and aims to blend both hospitality and a higher level of service than is common in the Memphis medical market.   He’s seen how complicated insurance programs, crowded intake areas, and long wait times can negatively impact the patient experience.   The innovative model, highly trained personnel, and modern equipment at ZüpMed are by his design to answer these inefficiencies and to make each visit as efficient and personal as possible.   

Lloyd serves as our Medical Director, our senior physician, and the Chief Operating Officer for ZüpMed.


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4576 Poplar Ave

Memphis, TN 38117

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