COVID-19 Testing Now Available

ZüpMed offers private drive-through

or reserved exam room testing for Coronavirus. 

Call Us Today at (901) 701-7010 

ZüpMed offers private testing appointments for Coronavirus. Two tests are available: one that measures for the virus during an active infection and another that measures for presence of antibodies from previous infection or exposure. Call to see which test is right for you.

Protect yourself, your family, and your community!

"I just wanted to thank Dr. Finks and all of the staff for the wonderful service given and kindness shown to my family and me last week when we tested positive for COVID. Everyone was so helpful in making sure we could all get tested at the same time. Dr. Finks went the extra mile by calling to tell us our test results. Your facility is so nice but the people there are even nicer. We are grateful and will be back!" ~ZüpMed Patient

COVID-19 Frequently Asked Questions

What types of testing for COVID-19 does ZüpMed offer? 

ZüpMed offers both PCR (or Polymerase Chain Reaction) Tests and, when supplies are available, “Rapid” Molecular Tests manufactured by Abbott Laboratories.

 

How are COVID-19 samples obtained?

Samples for both PCR and Rapid Tests are obtained with a very small, flexible swab inserted either through the nose or mouth.

When will my COVID-19 test results be available?

While we are always dependent on the lab’s capacity, PCR test results are typically available in the early evening of the next business day.  For example, if you test on a Monday, you will likely receive your results anytime after 4pm on Tuesday evening.  The lab is not open on Sundays, though, so If you are tested on a Saturday, your results will be back on Monday evening.  A Monday thru Saturday same-day “rush” service is available by special arrangement.   

For Rapid Tests, each of our exam rooms is equipped with an Abbott testing device, so Rapid Test results are available in 15 minutes or less, while the patient waits. 

How much do COVID-19 tests cost?

The cost for next-business-day PCR service is $95.  Rapid Testing is priced at $135 which includes PCR confirmation for all “negatives”.  ZüpMed does not accept insurance, but we can supply you with an itemized receipt which may be submitted to your insurance company for reimbursement.

Which test should I get?

PCR testing remains the “gold standard” and is both highly sensitive and specific.  Most interstate and international travel requirements specify PCR testing, typically within 48 or 72 hours of planned arrival.  The extremely sensitive testing process itself is performed at the facilities of our partner Compass Laboratory here in Memphis.  

Patients who have COVID symptoms may choose a Rapid Test when supplies are available.  Resupply has been very unpredictable, but our Concierge staff will discuss availability and can work to reserve a Rapid Test for you when the appointment is made.

Since you don’t take insurance, why do you need my card? 

As a boutique medical clinic that doesn’t accept any insurance, we find patients are often puzzled when we ask for insurance cards.  While our prices reflect our charges for testing, consultation, and telephone management when our patients get sick, the laboratory will submit a separate bill to insurance for their portion of the actual test.  Thus, we collect the insurance information for them.  (Note: For U.S. citizens without insurance, a federal fund is available for the laboratory portion.)

 

Do I need an appointment? 

All ZüpMed services, even those scheduled for the same day, are provided by appointment only to ensure privacy, no waiting, and a properly cleaned and prepared exam room.  Our Concierge staff can be reached at 901 701-7010 to schedule an appointment.

How long should I wait after exposure before getting tested? 

We suggest waiting 3-5 days after exposure before testing so that any potential virus has enough time to build and show on a test.  Please remember, though, that you can develop COVID infection, with or without symptoms, up to 14 days after exposure.

Do you test children?

We routinely test children of all ages.  For infants and very young children, though, we ask that you first speak to your Pediatrician for proper guidance.

How do we get our results?

It has always been our policy at ZüpMed to personally call and discuss any “positive” COVID-19 tests.  With the increase in number of cases, however, we have decided to suspend phone notifications after 10:00pm so as to allow both our patients and our staff to get some rest.  If you receive notification of a positive test and have not been contacted by a member of our staff, please feel free to call the following morning so that we can answer any questions and offer guidance.

We are currently changing over to a new medical record system where lab results of all types will be posted automatically to our assigned Patient Portal.  You should have received an email or text invitation to join the portal after your visit.  You can also find a link on our website.  When registering for the portal, please make sure to use the same name, date of birth, and email as the information you provided for your ZüpMed chart.

In the event of a portal failure, our staff will email individual results as quickly as they are received.

 

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